Service Requests and Warranty Tasks Management

A centralized system for Service Requests, Warranty Tasks, and Work Order Management streamlines the entire process – from issue reporting to task completion.

With real-time updates, clear task assignments, and full visibility for your team, you ensure that nothing slips through the cracks and every job is tracked and resolved efficiently.

Bidrento Key Benefits

Centralized dashboard for all warranty, service and maintenance tasks

Warranty and maintenance tasks creation from email 

Filter jobs, detect recurring warranty and work issues, and get insights with Bidrento’s analytics

automate Warranty and maintenance management

Warranty and service tasks creation from email 

Create an email for warranty or maintenance jobs. This way, all issues are automatically sent to Bidrento.

With Bidrento, there’s no need to worry whether jobs are stuck in someone’s mailbox, Excel sheet, or just in their head. All information is updated in real time, and everyone has access to the same data.

SERVICE REQUESTS MANAGEMENT

Handle all tasks and maintenance requests in one place

  • Centralized dashboard for service tickets and tasks
  • Track statuses, assign responsibilities, and communicate updates
  • Improve response times and resident satisfaction

From leaky taps to urgent repairs – Bidrento helps you stay on top of it all, efficiently and transparently.

Maintenance made easy

Forget about email and calls

  • Residents submit requests directly via the app or portal
  • Track, prioritize, and assign tasks easily
  • Communicate updates directly with residents

No more missed emails or scattered task notes – all service requests and warranty tasks are logged, categorized, and managed in one clear flow.

BUILT-IN AUTOMATED MESSAGING

Empower residents with the Bidrento Resident App

  • Maintenance, messages, invoices, documents – all in one app
  • Available on Android, iOS, and desktop
  • Used in commercial real estate, built-to-rent, HMO, PRS, co-living, and student housing

Residents can report problems instantly, chat directly to the service provider, and follow task progress – improving satisfaction and saving your team time. The app also helps boost engagement and long-term tenant retention.

DEDICATED ENVIRONMENT FOR SERVICE PROVIDERS

Let contractors manage their own work efficiently

  • Separate access for service providers
  • Assign tasks to service providers and track completion
  • Automated email updates and messaging tools

Have all your vendors and contractors in one place. They get their own environment to view, manage, and report on tasks – while you keep full visibility over progress and performance.

REAL-TIME TASK TRACKING

Know what’s happening across all properties

  • Monitor active and completed tasks at a glance
  • Assign work orders internally or externally
  • View maintenance statistics and history per building

Whether it’s a single fix or ongoing maintenance across multiple buildings, Bidrento helps you stay on top of every task and deadline.

Stripe
Google Calendar
SAP
Booking
Dokobit
Integration with Inner Range's leading technology platform
Microsoft Dynamics
Expand the capabilities by connecting your tools to Bidrento PMS to be more productive and efficient in property management
The Highest-Rated Property Management Software

Loved by property managers, landlords and their tenants

Achieve more, effortlessly with Bidrento

m² of leasable space
4320000 +
€ worth of invoices generated each month
85100000 +
maintenance tasks completed
648000 +
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    REQUEST DEMO

    We will show you how Bidrento works and how it could be useful for your business. We really value your time and will be happy to support you through the whole process!

      CONTACT US

        REQUEST FREE TRIAL

        I accept Free Trial Terms: Free trial is 14 days and you can cancel your trial free of charge during that period by sending an email to the following address: info@bidrento.com. In case subscription will not be cancelled during 14 days, then the monthly fee will be applied further on. The amount of the monthly fee is formed according to the number of rental units in the software or the minimum fee of €48 + VAT per month applies (whichever is higher).