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Residential Property Management
Residential property management means keeping rent, maintenance, resident communication, and reporting under control. Here’s what best-in-class teams focus on, and how Bidrento helps them run smoother operations:
- Manage billing and agreements from one dashboard
- Boost tenant retention with an easy-to-use tenant app and AI-assistant
- Track, assign, and manage maintenance in one workflow
The most popular residential property types
Who is Bidrento for?
Property managers: run day-to-day residential operations across buildings, communities, and units
Leasing & resident services teams: manage applications, leases, renewals, move-ins/outs, and key dates
Accountants & finance teams: handle recurring billing, utilities, service charges, payments, and reporting
Asset managers & owners: track occupancy, income, arrears, and portfolio KPIs
Maintenance teams & contractors: manage requests, work orders, inspections, and repairs across the portfolio
Support & community teams: coordinate resident communication, handovers, and day-to-day issues
Build to Rent (BTR)
Build-to-rent management is about running a community at scale - coordinating lease-up and renewals, recurring rent and service charges, maintenance, and portfolio reporting across buildings and amenities. With Bidrento, you can keep operations consistent from stabilisation onwards, with clear visibility for onsite teams, finance, and owners.
Co-living & HMO
Co-living and HMO management means balancing flexible living with strong day-to-day control - room-by-room agreements, recurring charges, frequent maintenance, and clear documentation across shared spaces. Bidrento will help you to improve tenant experience, and sell extra services more easily by automating add-ons and recurring service charges as you scale.
Student Housing
Student housing management is about coordinating rooms and beds, frequent move-ins and move-outs, and high-volume resident support - especially during peak lease periods. Bidrento tenant app gives students self-service access to documents, invoices, and maintenance requests, while your team keeps billing, issues, and occupancy organised across the academic year.
Housing Associations
Housing association management focuses on member fee billing, shared cost tracking, building documents, and maintenance for common areas - with transparent communication and reporting for boards and residents. Keep day-to-day operations organised while maintaining clear accountability across contractors, budgets, and long-term works.
Flexible Housing
Flexible housing operations are built around shorter terms, faster turnover, deposits, furnished inventory, and utilities often included - with frequent maintenance and quick turnaround between stays. Keep agreements and billing clear while staying efficient across repeated move-ins and move-outs.
Senior Living
Senior living operations require dependable processes for agreements, maintenance and safety work orders, compliance documentation, and day-to-day coordination across teams and service providers. Keep service history, checks, and reporting organised so sites run smoothly and residents stay comfortable.
Need a new platform but worried about data migration and integrations?
Bidrento helps you move property, unit, tenant, and tenancy data cleanly. With our open API and integrations, we can help you connect Bidrento with your existing systems.
You get help from people who understand residential operations – so teams start seeing value quickly without disruption. Bidrento is GDPR-compliant, with role-based permissions and controlled access to resident data.
- Integration support
- Open API & existing integrations
- Bidrento’s live support team
Need to upgrade systems but worried about complexity and GDPR?
Switching tools can feel risky – especially when you’re managing active tenancies, recurring billing, utilities, deposits, and maintenance across multiple buildings. That’s why onboarding and expert support matter.
Bidrento combines real residential portfolio experience with guided onboarding, data migration support, and practical advice. Bidrento is GDPR-compliant, with clear permissions and controlled access to resident data.
- Guided onboarding & ongoing support
- Data migration help
- Expert advice
Why residential property management teams upgrade
A better system for residential portfolios
Residential portfolios break when tools are disconnected: invoices in one place, maintenance in another, leases in folders, and reporting in spreadsheets. Teams upgrade to Bidrento when they need:
- Built-in AI assistant for your tenants
- Faster rent collection and fewer late payments
- A better tenant experience (self-service, fewer back-and-forth emails)
- Payment behaviour analytics: top debtors, longest overdue, average payment day
- Faster maintenance coordination and vendor accountability
- Reliable reporting for owners and finance
Upgrade from Excel
Excel breaks with residential volume
Spreadsheets can’t keep up with recurring rent and charges, utilities, deposits, and maintenance history across many units. Bidrento keeps data accurate, auditable, and always up to date.
- Manual follow-ups → late payments slip through
- Tenant balances become unclear
- Documents and messages get scattered
- Maintenance lacks ownership and timeline
- Monthly reporting takes hours
Built for your teams
Keep the process, simplify the work
No new processes needed. Bidrento keeps units, tenants, tenancies, billing, and maintenance easy to find, share, and manage across teams – so day-to-day operations stay consistent across all residential models (multifamily, SFR, BTR, student housing, co-living)
- One place for resident, unit, lease, and maintenance data
- Less repeat admin each week
- Faster answers for residents, owners, and finance
- Use built-in Bidrento AI assistant to improve communication with your tenants
What Bidrento covers
Core residential property workflows
Bidrento keeps rent billing, arrears visibility, maintenance, and reporting aligned across your residential portfolio – so teams can run the same operational playbook everywhere.
- Tenancy management (documents, renewals, move-ins/outs)
- Recurring rent & charges (rent schedules, utilities, service charges)
- Payments & arrears analytics (who owes, how long)
- Maintenance (requests, work orders, vendors, unit history)
- Instant, export-ready reports
- Integrations (accounting, payments, tools)
- Smart metering and hierarchies
Experts at your side
Switching made simple for residential portfolios
Moving from Excel or a legacy system doesn’t have to disrupt rent billing, maintenance, or resident communication. Bidrento helps you migrate cleanly and get your workflows running fast.
- Migration from Excel and legacy tools
- Setup for recurring rent, utilities, service charges, deposits
- Integration support for accounting, payments, and your existing tools
- Bidrento AI Assistant handles tenant questions and requests automatically, reducing repetitive work for your team
- 5★ ongoing support from real people, when you need it!
Loved by property managers, landlords and their tenants
“Bidrento is ideal for managing rental and utility costs or documents like invoices automatically.”
“Bidrento was the best decision when we were looking at Property Management Software for our fast-growing build-to-rent portfolio.”
“One important part for us was that we wanted to have an outstanding solution for our team and our tenants. This was the reason why we chose Bidrento.”
Residential property management outcomes
What teams improve when rent, maintenance, resident communication, and reporting are connected:
One source of truth: units, residents, leases, and documents in one place
Fewer late payments: consistent billing, reminders, and payment visibility
Maintenance control: requests, work orders, vendors, and service history tracked end-to-end
Faster reporting: reliable outputs for owners and finance
Fewer missed dates: renewals, inspections, expiries tasks stay visible
Better tenant experience: self-service access to invoices, documents, and access
Expand the capabilities by connecting your tools to Bidrento PMS to be more productive and efficient in property management
Residential property manegement case studies
Leading European residential developer Bonava has teamed up with the award-winning property management software company Bidrento.
EfTEN Living is the residential property arm of the largest real estate fund in the Baltics, EfTEN Capital, which recently surpassed €1 billion in assets under management.
TalTech Student Campus is offering modern, comfortable and affordable accommodation for 2,000 students. They are using Bidrento PMS and also white-label tenant app made by Bidrento.
Achieve more, effortlessly with Bidrento
m² of leasable space
4320000
+
€ worth of invoices generated each month
85100000
+
maintenance tasks completed
648000
+
Frequently asked questions about residential property management
What is residential property management?
Residential property management covers the day-to-day operation of rental homes and buildings: tenancies and renewals, rent and recurring charges, maintenance coordination, resident communication, documentation, and reporting for owners.
What types of residential portfolios can Bidrento support?
Bidrento is used across apartments/multifamily, single-family rentals (SFR), build-to-rent (BTR), student housing, and co-living, HMOs – especially when teams need consistent workflows across multiple buildings or locations.
How does Bidrento help with rent collection and recurring billing?
You can manage recurring rent and charges, track payment status, and keep tenant balances visible – so teams spend less time chasing payments and more time on operations.
Can we track arrears and payment behaviour?
Yes. Monitor arrears across the portfolio and quickly see who is overdue, how long balances have been outstanding, and overall payment patterns – so automated follow-ups from Bidrento are based on data, not guesswork.
How does Bidrento handle maintenance for residential properties?
Log and manage maintenance requests, assign work, track progress, and keep unit-level service history – so you have clear accountability across teams and vendors.
Do residents get a tenant portal or app?
Yes. A tenant portal/app helps residents pay, access documents, and submit maintenance requests in one place – reducing back-and-forth and improving response times.
Is Bidrento GDPR-compliant?
Yes. Bidrento is GDPR-compliant and supports controlled access and permissions for resident data.
Can we migrate from Excel or another system?
Yes. Bidrento supports structured migration so property, unit, tenant, and tenancy data can be moved over without losing history or disrupting operations.
Does Bidrento integrate with accounting and payment providers?
Yes. Bidrento supports integrations and an Open API to connect with accounting, payments, and other tools your team already uses.
Is Bidrento suitable for landlords managing large property portfolios?
Absolutely! Bidrento is specifically designed to handle the complexities of large property portfolios with ease, offering extensive functionality, advanced automations, and an intuitive interface. Our clients include large property managers, real estate funds, banks, and municipalities from various countries. We provide support for different teams within organizations, ranging from accounting to property and lease management, and even marketing.
Is Bidrento easy to use for small landlords?
Yes, Bidrento is designed to be simple and user-friendly. We have a modular system and you can use only necessary parts. You don’t need to be a tech expert to use it. Everything is easy to find, and it’s set up so you can get started quickly. If you ever need help, Bidrento offers support to guide you through anything you don’t understand. It’s a great choice for landlords managing just a few properties or small teams who want to save time.
Leading property and tenant management software. Grow your business and stay at the forefront of innovation by using the latest solutions.
The project aimed to streamline real estate management by reducing manual work, improving data use, and resolving communication issues, supported by €314,523.45 from EIS, resulting in enhanced efficiency and optimization.
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Email: info@bidrento.com
London office: 20 Bank Street, Canary Wharf, Floor 11, London, E14 4AD
Tallinn office: Pärnu mnt 105, 11312, Tallinn, Estonia
Social Housing
Social housing management requires clear processes for tenancy oversight, rent and arrears, service charges, repairs, and compliance - while keeping resident communication consistent and well documented. Support day-to-day operations from allocations and voids to ongoing maintenance and reporting, without losing visibility across the housing stock.