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Commercial Property Management
Commercial property management is more than keeping buildings running. It’s coordinating leases, tenants, operating costs, maintenance, and reporting – across multiple property types and stakeholders.
- Property managers running leases, utilities, CAM, and daily operations
- Asset managers & owners tracking occupancy, rent roll, and performance
- Maintenance teams managing tasks, devices, assets, vendors, and service history
Trusted by the world's best real estate brands
See how Bidrento supports each property type
Office property management
Office portfolios depend on tight lease administration and predictable building services. Keep key dates, indexation, service charges, maintenance activity, and tenant communication organised across sites - so reporting to owners and finance stays consistent.
Mixed-use property management
Mixed-use requires one operational view without mixing up lease types and billing rules. Manage residential and commercial units side by side, keep utilities and shared costs transparent, and coordinate maintenance at building level while maintaining clean financial oversight by unit type and owner.
Self-storage management
Self-storage is high-volume and process-driven: fast move-ins, recurring billing, and real-time occupancy visibility. Support online onboarding from enquiry to signed agreement, automate invoicing and follow-ups, and keep the rental cycle fully digital. Integrate your website, access control, and other operational tools to deliver a seamless, automated experience.
Warehouse management
Warehouse management is about clear lease terms, billing accuracy, and reliable service coordination across large spaces. Track leases and key dates, automate recurring invoices and shared costs, and keep maintenance and inspections visible - so operations scale across locations.
Industrial property management
Industrial assets rely on long-term leases, service reliability, and clear cost visibility. Keep tenants, lease events, utilities, shared costs, maintenance, and reporting connected across warehouses, logistics centres, and production facilities - so teams stay in control as the portfolio grows.
Coworking management
Coworking operations move fast: flexible agreements, frequent billing cycles, high communication volume, and constant occupancy changes. Keep billing, utilities and shared services, member communication, and requests in one organised workflow with real-time occupancy visibility.
Retail property management
Retail management requires close control of lease terms, service charges, maintenance, and reporting. Keep tenant communication structured, track key dates and renewals, and support turnover-based processes where needed - so billing stays accurate, and occupancy stays strong.
Loved by property managers, landlords and their tenants
“Bidrento is ideal for managing rental and utility costs or documents like invoices automatically.”
“We needed software capable of handling complexity efficiently without slowing down our creative momentum. Bidrento has significantly streamlined our lease management and enhanced operational transparency.”
“Working with the Infortar team has been inspiring. They embody forward-thinking, no-nonsense management dedicated to continuous improvement. Bidrento empowers experienced professionals to achieve greater clarity, efficiency, and strategic agility.”
Why commercial property management teams upgrade
A better system for commercial portfolios
As portfolios grow, operations become more connected across leases, shared costs, maintenance, and reporting. Teams upgrade when they need fewer manual steps and more control across tenants, buildings, and owners.
- Fewer missed deadlines (renewals, expiries, indexation)
- Clear rent roll across buildings and owners
- Accurate cost recovery (CAM, utilities, OPEX)
- Faster reporting for owners and finance
- Better tenant service and communication
Upgrade from Excel
Excel breaks with commercial complexity
Spreadsheets struggle when lease logic, shared costs, utilities, and reporting need to stay consistent across multiple tenants and buildings. Teams move on when they need accuracy, traceability, and correct reporting.
- Formulas fail → wrongly allocated utilities
- Documents and emails get scattered
- Deadlines tracked manually
- Reporting takes hours every month
- Changes are hard to audit
Experts at your side
Migration and integrations, handled
Need a new platform but worried about data migration and integrations? Bidrento helps you move fast without losing structure or breaking workflows.
- Data migration from Excel and legacy tools
- Lease and utility structure setup support
- Integration help (accounting, payments, APIs)
- Ongoing 5* support from real people
Expand the capabilities by connecting your tools to Bidrento PMS to be more productive and efficient in property management
Commercial property management outcomes
What teams improve when leases, costs, maintenance, and reporting are connected:
One source of truth: leases, tenants, properties, and documents in one place
Clear cost recovery: consistent CAM, utilities, OPEX allocation rules
Maintenance control: tasks, devices, assets, and work orders tracked end to end
Faster reporting: reliable outputs for owners, finance, and asset managers
Fewer missed dates: renewals, expiries, indexation, and inspections stay visible
Better tenant experience: structured communication and requests
Commercial property case studies
Leading European commercial developer and operator Infortar has teamed up with the award-winning property management software company Bidrento.
Discover how Telliskivi Creative City streamlined commercial property management using Bidrento’s innovative software.
Last year, we at Bidrento, achieved a significant milestone by bringing onboard City of Tallinn and its extensive rental real estate portfolio in just 4 months!
Achieve more, effortlessly with Bidrento
m² of leasable space
4320000
+
€ worth of invoices generated each month
85100000
+
maintenance tasks completed
648000
+
Frequently asked questions about commercial property management
What is commercial property management?
Commercial property management is the day-to-day operation of commercial buildings and leases—covering tenant relationships, lease administration, rent and service charge billing, maintenance coordination, compliance tasks, and owner reporting. It’s the operational layer that protects income, building condition, and tenant retention across office, retail, industrial, and mixed-use assets.
What does a commercial property manager typically handle?
A commercial property manager usually oversees lease administration and key dates, tenant communication, billing and collections visibility, vendor coordination, inspections, and reporting to owners, asset managers. The role also includes maintaining building standards, managing service providers, and keeping documentation and records organised for audits and stakeholders.
What are the biggest operational risks in commercial portfolios?
The most common risks are missed lease events (renewals, expiries, notice periods), inconsistent billing for shared costs, utilities, and maintenance issues that affect tenant satisfaction and uptime. Reporting errors from spreadsheets and disconnected systems is another major risk because they create disputes and slows down owner decision-making.
How do commercial teams improve arrears control without damaging tenant relationships?
The best approach is structured visibility and process: clear invoicing rules, consistent follow-up steps, and accurate tenant-level balances so teams know what’s overdue and why. When billing is transparent and well documented, conversations are faster and disputes are easier to resolve.
How should utilities and shared costs be managed in commercial buildings?
Commercial buildings typically require clear rules for allocating shared costs (utilities, services, common areas) and a reliable way to explain charges to tenants. Good commercial management keeps consumption, allocation logic, and billing documentation aligned so invoices remain consistent and defensible.
What’s the difference between commercial property management and asset management?
Property management focuses on operations – leases, tenants, billing processes, maintenance, and service delivery. Asset management focuses on investment performance – strategy, capex planning, leasing strategy, value creation, and portfolio-level decisions. They work best when operational data and reporting are consistent.
How do you keep reporting consistent across multiple buildings and owners?
Consistency comes from standard definitions (rent roll, arrears, occupancy), repeatable processes, and a single source of truth for leases, billing, and maintenance activity. When the same rules and reporting structure are used across assets, owners get comparable performance views and teams spend less time rebuilding spreadsheets.
When should a team move on from spreadsheets for commercial property management?
Usually, when the portfolio grows to the point where lease dates, shared costs, and reporting can’t be managed reliably in Excel – deadlines get missed, billing becomes inconsistent, and month-end takes too long. That’s the point where connected processes and better data control become essential.
How is mixed-use managed when a building has both commercial and residential units?
Mixed-use works best when teams can separate workflows where needed (lease types, billing rules) but still keep building-level maintenance, utilities, and reporting connected. The goal is one operational view of the asset without forcing all units into the same lease logic.
How does Bidrento fit into commercial property management?
Bidrento supports commercial property management by helping teams keep leases, billing structures, utilities, maintenance workflows, and reporting organised and consistent across assets. You can check a product-focused breakdown (features, integrations, automation) here.
Leading property and tenant management software. Grow your business and stay at the forefront of innovation by using the latest solutions.
The project aimed to streamline real estate management by reducing manual work, improving data use, and resolving communication issues, supported by €314,523.45 from EIS, resulting in enhanced efficiency and optimization.
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