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Tenant App & Tenant Portal
Today’s tenants expect a digital-first rental experience.
Tenants use the Bidrento Tenant App to communicate with landlords, property managers or service providers, pay rent and utilities, submit maintenance requests, and order additional services. The app also enables secure and convenient file sharing.
Bidrento Tenant App Key Benefits
Say goodbye to manual work, repetitive tasks, and juggling around multiple programs.
Improve tenant satisfaction and increase occupancy rates.
Grow your property portfolio more efficiently by reducing operating costs.
The Bidrento Tenant App gives tenants everything they need in one place.
Landlords and property managers have full visibility and control.
Make the payment process simple for tenants and offer a modern experience app.
A user-friendly tool for your tenants
Searching for an app for your tenants and residents?
Bidrento’s tenant app is designed to improve tenant communication, engagement, and satisfaction while reducing daily workload for landlords and property managers.
Tenants get accurate, real-time access to:
- Meter readings
- Invoices and payment history
- Shared documents and contracts
- Maintenance and service requests.
The Bidrento tenant app solves the most common challenges landlords face every day – utilities, invoicing, rental agreements, maintenance coordination, and secure file sharing – all in one platform.
Offer your tenants a digital-first experience
Effective tenant communication and engagement
The Tenant App is a an application for tenants, available:
- As a web app
- On Google Play Store
- On the Apple App Store
All versions offer the same functionality.
For larger portfolios, Bidrento offers a fully white-label tenant app, allowing you to rebrand the app to perfectly match your company’s identity and design.
Is Bidrento really for me?
- Owners
- Operators
- Landlords
Bidrento is trusted by real estate funds, property management companies, and professional landlords managing commercial real estate, warehouses, offices, co-working, build-to-rent, and co-living.
If that is you – book a demo to talk to us.
What types of real estate does Bidrento support?
- Residential
- Commercial
- Industrial
Bidrento supports residential, commercial, student housing, mixed-use properties, and even self-storage.
As long as you manage properties or tenants, Bidrento will significantly simplify your operations.
Extra services
Accelerate your growth with tenant services
With Bidrento, you can create and manage additional tenant services tailored to your rental portfolio and business model.
From extra parking spaces to faster internet, cleaning services, or other add-ons – you can define and activate new services in minutes.
These services become instantly available to tenants in the app, while Bidrento automatically handles:
- Invoicing
- Tracking
- Reporting
The long-term goal? By using Bidrento property management software and its tenant app, landlords can accelerate their growth and transform their business similarly to Netflix.
Handle maintenance requests with ease
Looking to streamline maintenance management?
With Bidrento, tenants can report issues directly from the app in just a few taps.
On the landlord platform, you can:
- Assign priorities
- Delegate tasks to in-house teams or subcontractors
- Track progress in real time
Tenants automatically receive updates about the status of their requests, improving transparency and satisfaction.
Detecting and addressing issues early prevents costly repairs and saves time and money in the long run – for both landlords and tenants.
Special offer for bigger portfolios
Go beyond standard solutions with Bidrento’s white-label tenant app
Institutional landlords and property investors often require:
- Custom branding
- Advanced integrations
- Tailored workflows
Bidrento’s white-label solution allows you to deliver a fully branded tenant experience while integrating seamlessly with your existing systems.
We help you plan your next digital steps and modernize tenant experience without disrupting operations.
Read a real-life case study of a tailor-made tenant app solution below.
Tenant onboarding
Tenant and viewing management made simple
Add new tenants and manage existing ones effortlessly.
- Manage property viewings directly in Bidrento
- Sync your calendar with Google Calendar for real-time availability and overview
- Assign team members to property viewings
- Tenant applications, offers
Save up to 20% on energy costs
Achieve your ESG goals and improve energy efficiency
The tenant app delivers real-time insights into energy usage and sustainability metrics, helping tenants make more informed lifestyle decisions.
Through notifications, insights, and eco-friendly suggestions, tenants become more engaged in:
- Reducing energy consumption
- Lowering waste
- Supporting sustainability initiatives
Sustainability with real impact
Real-time insights into energy usage
Real environmental benefits can be achieved with Bidrento – starting with simple, easy-to-use tools like the Tenant App.
Reducing carbon emissions requires collaboration between landlords and tenants. The key challenge in rental real estate is bringing tenants along on the reduced or net-zero carbon journey.
By choosing Bidrento as your full partner for property and tenancy management, we estimate up to 20% reduction in real tenant energy consumption.
Interested in piloting our sustainability and ESG solutions?
Book a free demo below.
One software provider for your real estate management
One app for both tenants and landlords
Digitalization is bringing tenants and landlords closer together.
Bidrento offers:
- A powerful platform for landlords and property managers
- A connected tenant app for residents
This unified system makes tenancy management faster, simpler, and more transparent.
By choosing Bidrento, you improve tenant experience and employee experience at the same time.
“What makes the solution truly exceptional for me is that I can use the full capability of the software on mobile. I can take all of my work with me: access essential data, answer important questions and solve problems on the go. This is a must-have.” – Trigon Rentals
Expand the capabilities by connecting your tools to Bidrento PMS to be more productive and efficient in property management
Loved by property managers, landlords and their tenants
“Bidrento is ideal for managing rental and utility costs or documents like invoices automatically.”
“Bidrento was the best decision when we were looking at Property Management Software for our fast-growing build-to-rent portfolio.”
“One important part for us was that we wanted to have an outstanding solution for our team and our tenants. This was the reason why we chose Bidrento.”
Achieve more, effortlessly with Bidrento
m² of leasable space
4320000
+
€ worth of invoices generated each month
85100000
+
maintenance tasks completed
648000
+
Tenant App - Frequently Asked Questions
What is a Tenant App in property management?
A Tenant App is a digital tool that allows tenants to manage their rental relationship online. With the Bidrento Tenant App, tenants can view invoices, make payments, access lease documents, submit maintenance requests, view their utilities consumption, CO2 footrpint and communicate with property management from one secure platform.
Can tenants submit maintenance requests through the Tenant App?
Yes. Tenants can submit maintenance and service requests directly through the Tenant App, including photos and descriptions. Property managers can track request status, assign tasks, and keep tenants informed throughout the entire process.
Can tenants view and pay invoices in the Tenant App?
Tenants can securely view rent and utility invoices, check payment history, and make online payments through the Bidrento Tenant App. This automation helps reduce late payments and improves cash flow for property managers.
Can tenants order and manage extra services through the Tenant App?
Yes. The Bidrento Tenant App allows tenants to order and manage extra services such as parking, storage, cleaning, internet, or other add-on services. These services are clearly visible to tenants and are fully integrated into the property management and billing system.
Is the Tenant App available on mobile and web?
Yes. The Bidrento Tenant App is available in all versions: as a web-based platform and as a mobile app for both Android and iOS, allowing tenants to access their information anytime and from any device.
Is the Tenant App suitable for commercial and residential tenants?
Absolutely. The Bidrento Tenant App is designed for both commercial and residential tenants, including offices, retail spaces, coworking, student housing, and build-to-rent properties.
How easy is it for tenants to start using the Tenant App?
The Tenant App is designed for fast onboarding and ease of use. Tenants receive secure access and can start using the app immediately without technical knowledge or training.
Does using a Tenant App reduce property management workload?
Yes. By automating communication, invoicing, payments, and maintenance requests, the Tenant App significantly reduces manual administrative work. This allows property managers to focus on portfolio growth instead of day-to-day tasks.
How does the Bidrento Tenant App improve tenant communication?
The Bidrento Tenant App centralizes all tenant communication in one place. Tenants can send messages, report issues, and receive updates digitally, reducing emails and phone calls while ensuring nothing gets lost or overlooked.
Does Bidrento have any hidden costs or extra fees?
No, Bidrento’s pricing is clear and honest. You pay based on the number of units or properties you manage. There are no surprise charges for basic features, like rent tracking or maintenance tools. You only pay for what you need, and you can choose the right plan for your business size.
Leading property and tenant management software. Grow your business and stay at the forefront of innovation by using the latest solutions.
The Bidrento project aimed to streamline rental real estate management by reducing manual work, improving data use, and resolving communication issues, supported by €314,523.45 from EIS, resulting in enhanced efficiency and optimization.
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Email: info@bidrento.com
London office: 20 Bank Street, Canary Wharf, Floor 11, London, E14 4AD
Tallinn office: Pärnu mnt 105, 11312, Tallinn, Estonia